In the medical system, there are indeed some cases where patients are ignored by doctors because they do not know how to use health tracking devices. Here are some possible reasons for this: 1. **Technical threshold**: Many health tracking devices require certain technical skills to use correctly. For some elderly patients or people who are not technically proficient, operating complex devices may cause confusion, which may affect the doctor's assessment of their health status. 2. **Data interpretation**: Even if patients can successfully use the device, how to interpret the generated data may be beyond their understanding. This may cause patients to be unable to accurately convey relevant health information to doctors, thereby affecting diagnosis and treatment recommendations. 3. **Poor communication**: In some medical environments, doctors may not pay enough attention or ask patients whether they can operate these devices. If doctors fail to confirm the patient's ability level, they may inadvertently ignore the patient's health management needs. 4. **Reliance on technical judgment**: When obtaining patient data, doctors may rely too much on the information provided by health tracking devices and fail to conduct comprehensive assessment and communication. This may lead to the neglect of patients' subjective feelings and actual symptoms. 5. **Lack of education and training**: Some medical institutions may not provide sufficient education and training to help patients understand how to use the device and interpret the data, so that patients may not be able to fully utilize the functions of the device. Therefore, in order to improve this situation, medical institutions can consider strengthening patient education, providing more intuitive and friendly guidance, and ensuring more communication between doctors and patients in order to better meet the personalized needs of patients.