As the person in charge of admissions, you need to communicate this decision in a respectful and caring manner while adhering to school policies. The following are step-by-step suggestions and example words： --- ### **1. Express gratitude and recognition** First of all, affirm the students' enthusiasm for studying and avoid making the other party feel denied. **example：** "Thank you very much for your trust and attention to our school. We admire your passion for learning. " --- ### **2. Euphemistically explain policy restrictions** Explain the age restriction policy clearly but tactfully, avoiding direct reference to "insufficient learning ability", but emphasizing objective reasons such as "adaptability of teaching structure". **example：** "We have recently adjusted our admissions policy based on teaching evaluation, and the current curriculum and rhythm are more suitable for students of a specific age. After careful review, it is regrettable that your age exceeds our current enrollment scope. " --- ### **3. Provide an alternative (optional)** If possible, recommend other more suitable courses or institutions to demonstrate the sincerity of problem-solving. **example：** "However, I can recommend several nearby schools that offer adult education or flexible courses. Their teaching model may be more in line with your needs. Do you need me to contact you? " --- ### **4. Be open and empathetic** Listen to each other's feelings, avoid arguments, and be polite and professional. **example：** "I understand that this decision may disappoint you, and if you have any questions, I would love to explain further. Thank you again for your understanding. " --- ###**Complete vocabulary reference：** "XX classmates/parents, thank you very much for choosing our school! Your positive attitude towards learning is admirable. However, our current admissions policy has certain age restrictions. After evaluation, our curriculum may not provide you with the best learning experience. I apologize for this. If you need it, I can recommend other more suitable course resources for you. Thank you for your understanding, and I wish you a satisfactory learning opportunity. " --- ###**Precautions：** -**Avoid comparing age and ability**: Don't directly say "the learning effect of age is poor", but focus on the policy itself. -**Maintain sincerity and respect**: Have a gentle attitude and avoid appearing indifferent or mechanical. -**Prepare a written policy in advance**: If in doubt, official documents can be provided to enhance persuasion. In this way, it can not only maintain school regulations, but also minimize the negative feelings of the other party.