In the medical system, it is indeed possible for patients to be ignored by doctors because they are not familiar with health tracking devices (such as smart watches, blood glucose meters, etc.), but it is not necessarily a common or intentional phenomenon. The following are some key points of analysis： --- ### **1. Possible phenomena** -**The impact of the technology gap**: Elderly patients, low-income groups, or people with limited digital technology capabilities may not be able to use health equipment proficiently, resulting in incomplete data collection. If doctors rely too much on these data, they may ignore the verbal symptom description, causing communication faults. -**Efficiency-first medical environment**: In busy diagnosis and treatment, doctors may tend to prioritize cases supported by clear data and ignore subjective narratives of patients who do not provide data. -**Hidden bias**: Patients from minority groups or with low education levels may be labeled as “not cooperating with treatment” due to technology use disorders, which indirectly affects the attention of doctors. --- ### **2. Constraints in reality** -**Objective limitations of medical resources**: Not all medical institutions can integrate patient self-test data (such as different equipment brands and inconsistent data formats), and it may be difficult for doctors to effectively use this information. -**The doctor's human judgment**: Many doctors will comprehensively evaluate the patient's situation. If the equipment data is missing, they still need to rely on consultation and traditional examinations. Ignoring patient complaints may be a case-by-case rather than a systemic phenomenon. --- ### **3. How to reduce such risks? ** -**Improve medical inclusiveness**： -The hospital can provide guidance on the use of equipment or simplify the data submission process (such as the conversion of paper records). -Train medical personnel to pay attention to the needs of technologically vulnerable groups and avoid data dependence bias. -**Patient Empowerment Strategy**： -Encourage patients to take the initiative to explain the difficulties of use, and ask doctors to explain in detail the diagnostic basis for non-device dependence. -Community organizations can carry out training on the use of health equipment to reduce the technical threshold. -**Policy and design improvement**： -Promote “universal design" equipment (such as large fonts and voice prompts). -The medical insurance policy covers basic health tracking equipment to reduce economic barriers. --- ### **4. Noteworthy positive changes** Some countries and regions are already implementing "digital health Equity" programs, such as： -The U.S. FDA requires medical equipment manufacturers to provide barrier-free use guidelines； -Some countries in the European Union provide free health equipment training courses for the elderly. --- ###**Conclusion** Although technical barriers may cause individual patients to be ignored, this problem reflects more of the structural challenges of the medical system during the digital transition period. Through multi-party collaboration to improve design, education, and policies, such inequalities can be gradually reduced. If patients encounter such situations, they can seek help through complaint channels or patient rights organizations.